Ottawa forces CRTC to hold public hearings on so-called deceptive sales tactics by the telephone companies.
This is a move the CRTC previously rejected.
The telephone companies have been accused of using high-pressure sales tactics to up sell consumers on their services.
Also consumers have complained that the companies make promises they don’t keep.
And there is more good news – you can complain about the companies by going on-line.
So let’s applaud the Trudeau government.
They have taken decisive action.
It’s taken a long time.
But finally the Trudeau government acted when its regulatory agencies refused to do so.
And it makes you wonder why the government’s own regulator agency refused to deal with it.
For months now consumers have been complaining about the unsavoury telephone companies are using to get new customers and to entice existing customers to upgrade their services.
The government ordered the regulatory body – the Canadian Radio-television and Telecommunications Commission (CRTC) – to investigate the unscrupulous sales tactics of Canada’s telephone companies.
And you can be sure that the telephone companies are not going to like this one bit.
They have been getting away with devious sales practices for too long.
Canadians are paying some of the highest internet prices in the world.
We have to wait forever – often hours to get through to a customer service rep.
That is unacceptable – given the high prices we have to pay.
The problems with the telephone companies have been brewing for some time now.
Finally, Ottawa forces CRTC to hold public hearings.